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Testimonials

We consider both our merchants and our sales partners as our clients. Each year, virtually all of our most significant clients renew their relationship with us to assist them in deploying innovative solutions to address new business challenges. Their overwhelming satisfaction with EpicPay is evident by the numerous referrals we receive.

I am extremely pleased that I moved my processing business to EpicPay. I have been a rep in this industry for over 5 years and the level of support I receive is excellent. This translates to prompt replies from Sales Support to following up with my merchants when necessary. The bottom line is, with EpicPay, it is very easy to conduct my business without the red tape I've
experienced with other companies. Working across the board with the EpicPay team is genuinely a pleasure.

Our family has been in business for over 65 years and we finally made the decision to accept credit cards in 2011. Not only has this decision proven to increase our business portfolio, but it has also saved some of our long standing chain-store customer relationships who have moved solely to the electronic payment method. EpicPay guided us through the whole process and we couldn't be happier!

We have been customers of EpicPay since May 2007. PostNet is a national franchise and we originally went with the approved vendor for the PostNet group due to the rate they offered. Our POS system uses ICVerify and after 4 years the former merchant services group decided to discontinue support for ICVerify.

Making the switch from a former company to EpicPay was relatively easy due to Brandon Burden’s on sight assistance and the help of their technology group. They did support ICVerify and also give us a comparable rate. Epic Pay’s customer support team has always been able to answer any questions and resolve any issues (which have been very rare) with courteous and professional assistance.

During our 11-year tenure as an EpicPay client we've experienced exceptional service and very reasonable rates. Emailing receipts and settlement reports helps us keep a daily log of our giving which proves very useful for record keeping. Facilitating monthly recurring giving makes the process more automated for us and our members. All of these things are priority for a non-profit who relies on economic solutions and volunteers for some of our daily operations. Implementing a system that makes giving convenient has been crucial for our church. We knew we needed to accommodate online giving for our constituents who preferred donating with credit cards because of the benefits (rewards) they get through using them, or for those who traveled frequently. What we didn't know was that our donation stream would increase significantly because of the accessibility it provided.

I have processed merchant credit card transactions for many years and have always been pleased with the attentive service EpicPay provides. The technical team as well as the administrative staff are always available to myself as well as my merchants!

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