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Testimonials

We consider both our merchants and our sales partners as our clients. Each year, virtually all of our most significant clients renew their relationship with us to assist them in deploying innovative solutions to address new business challenges. Their overwhelming satisfaction with EpicPay is evident by the numerous referrals we receive.

I am the owner of what the Insurance Industry considers a small to medium sized Insurance Company. We have an existing client base of over a thousand businesses that we provide services for. I was approached about a year ago with the idea of adding EpicPay's services to our “menu of services”. Being involved with Insurance for 25 years, I knew nothing about the credit card processing industry, nor did I really have the time or desire to learn it.

Fortunately, working with EpicPay; I didn’t have to. They helped us create an email campaign and offered it as a “Free Look” to our “Valuable Customers” to see if there was any room to save them money with their processing. To my surprise, the response was tremendous. I saw the value in adding EpicPay's services to our menu of services, but I never imagined it would become such a lucrative part of our company. The residual income that is derived from our customer’s credit card processing accounts alone covers a substantial part of our monthly operating expenses. EpicPay has taken such great care of not only my company, but more importantly my customers. My only regret is that we didn’t start this sooner. Thank you EpicPay, we couldn’t be more pleased with our decision.

We have been customers of EpicPay since May 2007. PostNet is a national franchise and we originally went with the approved vendor for the PostNet group due to the rate they offered. Our POS system uses ICVerify and after 4 years the former merchant services group decided to discontinue support for ICVerify.

Making the switch from a former company to EpicPay was relatively easy due to Brandon Burden’s on sight assistance and the help of their technology group. They did support ICVerify and also give us a comparable rate. Epic Pay’s customer support team has always been able to answer any questions and resolve any issues (which have been very rare) with courteous and professional assistance.

We have been working with EpicPay since 1999 and they are like part of the family. We sell our accounts based on our superior customer service which is by far the best in the industry. Every account is treated equally whether they process 1,000 monthly or 100,000 monthly. This is what separates them (us) from the rest in an extremely competitive industry.

I have processed merchant credit card transactions for many years and have always been pleased with the attentive service EpicPay provides. The technical team as well as the administrative staff are always available to myself as well as my merchants!

Sarah Jane,
I want to tell you what an honor it is to work with you. I really appreciate you thinking of me and having a desire to help me.You make me feel like you are very concerned about my success and keeping things moving forward.
Understanding that I am not completely motivated by money but by integrity and honesty and having customers value my services means the world to me… Thanks for what you do – I am reenergized and ready to build a great business for myself and EpicPay.

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